Got Questions? We've got answers!

Our minimum age is 8 years old. Unfortunately no one under the age of 8 is allowed in the machines while being operated and kids cannot ride in the cabs with adults.

Yes! We like to keep our customers comfy.

Yes, it is better to book ahead. That way you are guaranteed a time slot. Feel free to book by clicking here or call us at 240-415-8088

Yes, everyone wears a headset and we talk to you the whole time you are in the machine. We guide you through the controls as you enjoy our fun activities.

Very! We understand that these machines can be intimidating. That’s why we spend time before and during the adventure talking with our guests. So you can focus on enjoying yourself.

Yes we have multiple machines. For 3 or more people email us or call us at 240-415-8088 and we can assist in booking your party.

Yes, we can host your birthday party, bachelor/bachelorette party and family get together. Email us or call us at 240-415-8088 and we can get your party booked.

Absolutely! We have hosted many corporate outings ranging from 8 to 60 people. Email us or call us at 240-415-8088 to discuss options for your outing.

Sure can and there is no charge! We have safe zones for people to watch and take pictures and video.

Please wear close toed shoes and comfortable clothes that could get a little dirty.

Heavy Metal Playground strictly enforces a cancellation and rescheduling policy.

Rescheduling before 72 hours of your reservation can be done at no charge. Rescheduling after this time will include at $20 fee per person booked.

Cancelling your booking before 72 hours of your reservation results in a full refund. Cancelling your booking with 48-72 hours of your reservation results in 50% of your fee refunded. Cancellations less than 48 hours of your reservation are non-refundable.

In the event of a cancellation of your reservation by Heavy Metal Playground due to weather, equipment problems, or any other unforeseen circumstances, your reservation will be rescheduled. If a reschedule date cannot be established, we will refund your booking in full.